This document will guide you through installing the Intel® Android* USB Driver package which will enable you to connect your Windows* based machine to your Android device that contains an Intel® Atom™ processor inside.

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System Requirements

Hardware Requirements:
Android Mobile device with the Intel Atom Processor inside except SoFIA
A micro-USB to USB cable (same cable used to charge device)
Supported Host Operating Systems:

Windows® 10 (32/64-bit)

Windows 8.1 (32/64-bit)
Windows 8 (32/64-bit)
Windows 7 (32/64-bit)
Windows Vista (32/64-bit)
Windows XP (32-bit only)
Supported Android Device Operating Systems:
Android 2.3.7 – Gingerbread (GB)
Android 4.0.x – Ice Cream Sandwich (ICS)
Android 4.4 – Kit Kat
Android 5.x – Lollipop

Installation steps

Warning: Make sure you do not have your Android device connected to your computer during the installation process.

1. Download the installer package from https://software.intel.com/content/www/us/en/develop/android/tools.html
2. Run the installer and accept the Windows User Account Control (UAC) prompt, if applicable.
3. You will see the following screen. Click Next to continue. (If the installer detects an older version of the driver, accept to uninstall it.)
4. You will see the following screen. Read and agree to the Intel Android USB Driver End-User License Agreement (EULA).
5. You will prompted to select components as seen on the screen below. Click on next button to proceed.
6. Choose the path for the installation and click Install.
7. The installer will proceed to install Android USB drivers. This may take a few minutes to complete.
8. After the driver installation is completed, click OK on the pop-up note and then click on Finish to close the installation program.

Supported USB profiles

After installing the USB driver package, plug in your Android device to your computer using your micro-USB to USB cable. The following are the supported USB profiles via the Intel Android USB Driver package:

• ADB (Android Debug Bridge): This is the debug interface of Android. It is mandatory to ise in order to re-flash, and debug.
• MTP (Media Transfer Protocol): This is Windows protocol to facilitate the transfer of media files.
• PTP (Picture Transfer Protocol): This is Windows protocol to allow the transfer of images from digital cameras to computers.
• RNDIS: This functionality provides a virtual Ethernet link using phone network.
• CDC Serial (Modem AT Proxy): This functionality provides the link to Modem to allow to use AT commands through a virtual com port:

Troubleshooting

1/ Device is not recognized at all

• These drivers are only for Intel® devices. If you’re using a device from one of our OEM, please get the drivers directly from their web site, or you can use the list of links provided by Google here.

2/ I have errors in Windows Device Manager

• Open Windows Device Manager:
  • You may see USB Mass Storage instead of ADB Device. If it’s the case, right click on Mass Storage device icon and select ‘Uninstall’.
    Then unplug your device from the computer and install drivers’ setup again.
  • You may see Android Device with yellow warning icon. If it’s the case, right click on Android Device icon and select ‘Uninstall’.
    Then unplug your device from the computer and install drivers’ setup again

3/ I can see Portable Device but no Android Debug Bridge (ADB) profile

You may have not enabled “USB Debugging” option.
The developer options on your phone are hidden by default. Open the settings on your phone, and find the About section. Look through it until you see the 'Build number' entry. Tap it five times in quick succession, and you should see a small dialog letting you know that you're now a developer.
Come back to Settings main menu and go into Developer Options, then enable USB Debugging.

4/ I’m old school and still using Windows XP. When I activate MTP there is no pop-up to allow me to access phone file system or transfer media files.

MTP is not supported by default with Windows XP. You have to install Windows Media Player 10 or later.

Further Questions & Support
For other troubleshooting support, post questions on the Intel support forum for Android developers: (https://software.intel.com/content/www/us/en/develop/android.html)

Dec 21, 2020 • Filed to: USB Recovery • Proven solutions

Have you ever had difficulty connecting your devices to your computer using a Prolific USB to Serial adapter? If yes you are lucky to find this page, it will give you all the information need to fix an unresponsive Serial driver adapter. You may have noticed a yellow exclamation mark hovering over or beside the USB to Serial Driver when searching your Device Manager and if you have we can all agree that it signifies a prevailing problem. Bluebird soft driver download for windows.

Overview of the Error

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If you are not able to connect your device to your PC using a USB to Serial adapter it may be that

• The USB driver is outdated
• The USB Driver is missing
• Or even a corrupted driver

While you can't be so sure what the exact problem is there are solutions you can adopt to fix the issue once and for all. Read on to find quick fixes to resolve the problem.

1# Fix Prolific USB to Serial Driver not Working

Solution: Roll your Prolific USB to Serial Driver back to an older version

Updating your drivers often work wonders for your system because it makes sure that it runs on the latest features that guarantee maximum functionality. Unfortunately updating your drivers can cause this kind of error especially if your latest update does not work too well with your hardware. Once you upgrade your PC to the latest Windows version your Prolific USB to Serial Driver also updates to the latest driver software and if the driver is not compatible with your Hardware issues may arise. To correct the error, you will have to download the driver again by following these steps.

• Right-click on your PC Start button and open Device Manager

• Double click LPT and COM ports then locate the Prolific USB to Serial Driver and right-click it so you can select Update Driver

• For driver software click My computer

• From My computer select 'Let me pick from a list of drivers available'

• Choose an older version from the list then click Next

• The driver you selected will be installed automatically
• Once it has been downloaded reconnect the driver to see if it works.

2# Fix Prolific USB to Serial Driver 'Coder 10'

Driver issues reveal themselves in so many ways or through messages such as

• This device will not start (Code 10)
• There is no driver installed in this device
• The driver was not successfully installed

A code 10 error may arise because the chip you are using is not an original one. If you are using a fake, the manufacturer has a way of disabling it due to copy write infringement and the copy write takes effect once you download a recent update. To protect your PC from getting this code, you will have to make sure that your Windows 10 never updates a driver without approval. Updates come in the form of 64 bit and 32-bit drivers. Below we will show you how to work your way around the problem.

Window 64 bit Fix

To fix Windows 64 bit OS including Prolific USB to Serial Adapter, follow through these steps.

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• Download 'PL2303_64bit_Installer.exe and Save
• Remove every USB to Serial adapter from your PC and double click the 'PL2303_64bit_installer.exe
• Follow the prompt by plugging in one USB to Serial adapter the click on Continue
• Reboot your PC to get Windows up and running

If you have followed these process through and you still see the same error go to your device manager

• Open the control panel and navigate to Device Manager
• From your control panel navigate to the System category and click the Hardware tab
• Scroll to the LPT/COM port and double click Prolific USB to Serial Comm Port
• Click Drivers in the Properties section
• The Driver you choose should read '3.3.2.102 with an appropriate date attached
• If the date is wrong then it means the wrong driver was installed
• Unplug the Serial adapter and run the steps again to install the correct driver

Window 32-bit

For Windows 32-bit OS systems follow these steps

• You will have to download the 'PL-2303_Driver_Installer.exe and save from Microsoft download link
• Run the program and eradicate the driver if you can
• Run the installer once more to install a correct driver

To Troubleshoot for error if your device still does not work

• Go to Control panel, enter System to access your Device Manager
• Scroll down to the LPT/ COM port then double click Prolific USB to Serial Comm Port
• Click Driver in the Windows Properties section
• The driver must be numbered as '2.0.2.8' and dates accordingly

If the driver was not installed, remove the Serial adapter then run 'PL2303_Driver_Installer.exe' again. Follow directions in Device Manager to download the correct driver

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The three solutions listed in this article have proven to be quite helpful in fixing a Prolific USB to Serial driver not working on Windows 10. They may appear confusing at first but if you follow each step in detail you can resolve the issue.

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