Drivers Audio Precision USB Devices



You probably found this article because you were having trouble with your Dell PC’s USB port. If the port cannot recognize your USB device, don’t panic just yet. In this post, we are going to teach you how to fix Dell USB port not working. We have some simple troubleshooting steps you can follow to resolve your tech problems.

Solution 1: Using a Different USB Port

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In most cases, learning

how to make a Dell PC recognize a USB device if it doesn’t

is easy. In some cases, the root cause of the problem is as simple as a dusty or damaged USB port. Such kind of problem can prevent the port from reading your USB device properly. So, we recommend plugging your USB device into a different port. On the other hand, if you determine that all the USB ports on your Dell computer do not recognize your USB device, try the next solution.

Solution 2: Disconnecting and Reconnecting the Power Cord

If you’re using a Dell laptop and it does not recognize your USB device, you should check if it has any issues with power supply. USB ports of laptops malfunction when they do not get sufficient power. To see if this is the case, follow the steps below:

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  1. Unplug the power cord or AC adapter from your Dell laptop.
  2. Restart your PC.
  3. Connect your USB device to your laptop.
  4. Plug the power cord or AC adapter.
  5. Check if your USB device is functioning properly. If the issue persists, try the third solution below.

Solution 3: Checking your Power Management Settings

Precision

Your system may be set to switch off the USB controllers when you’re not using them. This is a power-saving feature that is useful in extending your battery life. However, sometimes Windows ‘forgets’ to switch them back on when you need them. So, we recommend checking your power management settings by following the steps below:

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  1. Launch the Run dialog box by pressing Windows Key +R on your keyboard.
  2. Inside the Run dialog box, type “devmgmt.msc” (no quotes), then click OK.
  3. Expand the contents of the Universal Serial Bus Controllers category.
  4. Double-click the first USB Root Hub entry on the list.
  5. Go to the Power Management tab.
  6. Deselect the box beside ‘Allow the computer to turn off this device to save power.’
  7. Click OK to save the changes.
  8. If you have more than one USB Root Hub, perform steps 1 to 7 for each of them.
  9. Now, check if your USB ports are functioning properly. If not, move on to the next solution.

Solution 4: Updating your USB Driver

If you’ve tried the first three solutions and they have not fixed the issue, then it is likely that the problem lies with your USB driver. Thankfully, updating it is one of the easiest workarounds for the issue. You have three options for updating your drivers:

  1. Using the Device Manager
  2. Downloading the drivers from the manufacturer’s website
  3. Using Auslogics Driver Updater to automate the process
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Using the Device Manager

  1. Right-click the Windows icon on your taskbar.
  2. Choose Device Manager from the options.
  3. Expand the contents of the Universal Serial Bus Controllers category.
  4. Right-click the first USB Root Hub, then choose Update Driver from the options. Repeat this step for all the entries under the Universal Serial Bus Controllers category.

Downloading the drivers from the manufacturer’s website

In some cases, even if you click the Update Driver button via Device Manager, your system can miss an update. So, you still need to go to the manufacturer’s website and search for the latest version compatible with your operating system. You’ll have to manually download and install the driver.

Using Auslogics Driver Updater to automate the process

Resolve PC Issues with Driver Updater

Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother

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Using Device Manager is unreliable, while manually updating your drivers is time-consuming and risky. You can cause system instability issues if you install the wrong drivers. To avoid these problems, we recommend using Auslogics Driver Updater. This software program is designed to automatically recognize your operating system. It will also locate, download, and install the latest manufacturer-recommended drivers for your Dell laptop.

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Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Some games might fail to open, or you might receive an error
You might have issues with some Direct3D games when using in-game overlay feature of Discord.
OS Build 19041.1000
KB4598291
2021-02-02
Resolved External
2021-02-08
19:16 PT
Errors or issues during or after updating devices with Conexant ISST audio drivers
Devices with affected Conexant ISST audio drivers might receive an error or have issues with Windows 10, version 2004.
N/A
Confirmed
2021-01-22
13:43 PT
Errors or issues during or after updating devices with certain Conexant audio drivers
Devices with affected Conexant or Synaptics audio drivers might receive a stop error with a blue screen.
N/A
Confirmed
2021-01-05
17:37 PT
Automatic input of Furigana might not work as expected
In certain circumstances, the automatic Furigana input/conversion feature may not work as expected in apps.
N/A
Mitigated
2020-12-10
18:24 PT

Issue details

Drivers Audio Precision Usb Devices Pc Camera

February 2021

Some games might fail to open, or you might receive an error

StatusOriginating updateHistory
Resolved ExternalOS Build 19041.1000
KB4598291
2021-02-02
Last updated: 2021-02-08, 07:16 PT
Opened: 2021-02-08, 06:29 PT
Microsoft and Discord have found incompatibility issues with some games using Direct3D 12 when the in-game overlay feature of Discord is enabled. When attempting to open affected games you might receive an error, or the game might close silently.
Affected platforms:
  • Client: Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909
Workaround: To mitigate this issue, you can turn off the in-game overlay in settings within the Discord app.
Resolution: This issue is now resolved in an update to the Discord app. To verify you're on the latest version, right click on the Discord icon in the notification area and select 'Check for updates..'. If there are updates to install, it should install automatically but you might need to select the arrow icon in the upper right corner of the app to install the updated version. There is no update for Windows needed to resolve this issue.

Usb Audio Oem Device


Drivers Audio Precision Usb Devices Adapters

December 2020

Automatic input of Furigana might not work as expected

StatusOriginating updateHistory
MitigatedN/A
Last updated: 2020-12-10, 06:24 PT
Opened: 2020-12-03, 12:29 PT
When using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allow the input of Furigana characters, you might not get the correct Furigana characters and might need to enter them manually. Note for developers: Affected apps are using the ImmGetCompositionString function.
Workaround: To mitigate this issue, please follow the instructions in Revert to a previous version of an IME (Input Method Editor).
Affected platforms:
  • Client: Windows 10, version 20H2; Windows 10, version 2004
  • Server: Windows Server, version 20H2; Windows Server, version 2004
Next steps: We are working on a resolution and will provide an update in an upcoming release.

May 2020

Errors or issues during or after updating devices with Conexant ISST audio drivers

StatusOriginating updateHistory
ConfirmedN/A
Last updated: 2021-01-22, 01:43 PT
Opened: 2020-05-27, 12:22 PT
Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant ISST audio driver and Windows 10, version 2004 (the Windows 10 May 2020 Update). Windows 10 devices with affected Conexant ISST audio driver might receive an error or experience issues while installing the update or after the device has updated. The affected driver will be named Conexant ISST Audio or Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have file name uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower.
To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. If your organization is using Update Compliance, the safeguard ID is 25178825.
Affected platforms:
  • Client: Windows 10, version 20H2, Windows 10, version 2004
  • Server: Windows Server, version 20H2, Windows Server, version 2004
Workaround: To mitigate the safeguard, you might need to check with your device manufacturer (OEM) to see if an updated driver is available and install it. If updated drivers are not available for your device and you are offered Windows 10, version 2004 or Windows 10, version 20H2, a small number of devices might roll back to the previous version of Windows 10 when attempting to update. If this occurs, you should attempt to update to Windows 10, version 2004 or Windows 10, version 20H2 again.
Next steps: Microsoft and Synaptics are working on a resolution and will provide an update in an upcoming release. As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2.
Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Errors or issues during or after updating devices with certain Conexant audio drivers

StatusOriginating updateHistory
ConfirmedN/A
Last updated: 2021-01-05, 05:37 PT
Opened: 2020-05-27, 12:20 PT
Synaptics and Microsoft have found incompatibility issues with certain versions of drivers for Conexant or Synaptics audio devices and Windows 10, version 2004 (the Windows 10 May 2020 Update). Windows 10 devices with affected Conexant or Synaptics audio drivers might receive a stop error with a blue screen during or after updating to Windows 10, version 2004. The affected driver will be named Conexant HDAudio Driver under Sound, video and game controllers in Device Manager and have versions 8.65.47.53​, 8.65.56.51​, or 8.66.0.0 through 8.66.89.00 for chdrt64.sys or chdrt32.sys.
To safeguard your update experience, we have applied a compatibility hold on Windows 10 devices with affected Conexant or Synaptics audio drivers installed from being offered Windows 10, version 2004 or Windows Server, version 2004 until the driver has been updated. If your organization is using Update Compliance, the safeguard IDs are 25702617, 25702660, 25702662, and 25702673.
Affected platforms:
  • Client: Windows 10, version 20H2, Windows 10, version 2004
  • Server: Windows Server, version 20H2, Windows Server, version 2004
Next steps: Microsoft and Synaptics are working on a resolution for safeguard IDs 25702617 and 25702660, and will provide an update in an upcoming release. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.
Resolution: This issue was resolved for safeguard IDs 25702662 and 25702673. The safeguard hold has been removed for these safeguard IDs as of December 11, 2020. Please note, if there are no other safeguards that affect your device, it can take up to 48 hours before the update to Windows 10, version 2004 or Windows 10, version 20H2 is offered.